Booking of the trip. Your contact information is needed in order to finalize the booking with Arctic River Co. The information that have to be provided is at least full name, address, phone number, e-mail and invoice address.
Deposit fee. 30% of the total price of the booking is invoiced in conjunction with the booking. The deposit is invoiced 14 days net. Payment instructions are provided on the invoice.
Final payment. 70% of the total price of the booking needs to be paid 60 days prior to the trip in full. An invoice with the final payment is sent on beforehand.
Cancellation by the customer. If the customer cancels more than 60 days before the final payment date, the deposit is refundable, but 100 eur per person is deducted as administration fee. If expenses such as flight tickets or other costs have already been paid by Arctic River Co, the deposit is not refundable. If the cancellation is received after 60 days before final payment, the deposit is not refundable. If cancellation is received after the final payment date, both payments are non-refundable. Non-paid final payment after the due date leads to cancelled booking and deposit will not be refunded.
Cancellation by Arctic River Co. In the case that Arctic River Co fails to arrange the trip because of reasons such as serious illness of the fishing guide, other major circumstances or if the minimum participants is not met, the trip may be cancelled and all payments will be refunded.
Insurances. All participants on the trip is recommended to arrange own travel insurances that handled situations that may arise in the wild nature and case of cancellations of trip. The insurances should cover all possible scenarios such as medical emergencies, medications as well as delayed and damaged luggage and fishing equipment.
Limited liability. Arctic River Co is not responsible for weather conditions, lost and damaged luggage, illnesses and delays of e.g. airlines. All arrangements including baggage and personal effects are on the customer’s responsibility and no responsibility is carried by Arctic River Co. All costs related to if a customer would like to have an early departure is on the customer’s responsibility. Fishing cancelled by weather conditions is not refundable and is a part of the customer’s risk.